The NDIS website outlines the process for provider compensation, which is contingent on how
participants manage their NDIS budgets. Adhering to the provider invoice guidelines is crucial
for prompt payments.
When a participant
appoints a plan
manager, providers
are required to send
their invoices directly
to the plan manager.
Each invoice must
include a valid ABN,
unless the provider is
exempt under ATO
regulations.
Invoices should be
submitted to the plan
manager only after
the services or
supports have been
delivered.
Prepayments are
generally not
permitted.
Once an invoice is
approved by the
participant, the plan
manager will process
the payment through
the NDIS portal.
Upon successful
processing and
receipt of funds from
NDIS, the plan
manager will
promptly remit payment to the
provider.
For further
information,
providers are
encouraged to consult
the relevant NDIS
resources below or
seek advice from
their accountants.
Additionally,
providers may
contact the plan
manager for general
guidance.
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